dingdong Legal Notice
Our dingdong platform operates as an online entertainment service available only in jurisdictions where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access to dingdong and use of our platform comply with the laws and regulations of their own jurisdiction.
We provide live-dealer tables, a sportsbook covering football tournaments including Liga 1 and Piala AFF, slot games, and esports markets. Our platform accepts payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, serving users in supported regions across Indonesia including Jakarta, Surabaya, Bandung, Medan, and Semarang.
This legal notice clarifies our jurisdiction-restricted service model, your eligibility to access dingdong, and our commitment to compliance with applicable law where we operate.
Service availability and jurisdiction restrictions on dingdong
We at dingdong do not operate under a single global license. Instead, our platform is available only in jurisdictions where local law explicitly permits online gaming or sports wagering. We do not claim to be licensed in any specific country, nor do we represent that our service is legal in all jurisdictions. You must verify independently whether dingdong access is lawful where you are located.
Our dingdong service is restricted in jurisdictions where online gaming is prohibited. We employ geolocation checks and other detection methods to prevent access from prohibited regions, though these measures are not foolproof. If you access dingdong from a restricted jurisdiction, you do so at your own risk and in violation of this legal notice. We reserve the right to suspend or close any account suspected of accessing our platform from a prohibited jurisdiction.
We do not offer dingdong services in jurisdictions where doing so would violate local law. Users are solely responsible for determining whether their access and use of our platform comply with their own jurisdiction's regulations. We provide no legal advice and cannot offer guidance on whether dingdong use is lawful in your specific location.
We at dingdong operate only where local law permits. Users are responsible for verifying their own jurisdiction's regulations before accessing our platform.
User eligibility and account responsibility
By registering an account on dingdong, you confirm that you meet all legal eligibility requirements in your jurisdiction. You confirm that you are of legal age and that online gaming is not prohibited where you are located. You assume full responsibility for determining your eligibility. We do not conduct jurisdiction-specific legal review for individual users.
If you access dingdong from a jurisdiction where online gaming is prohibited, or if you misrepresent your location during registration, your account may be suspended or closed, and any funds may be forfeited. We may report suspected violations to relevant authorities if required by law. Your use of dingdong constitutes your representation that you have verified the legality of such use in your jurisdiction.
We make no guarantee that your access to dingdong will remain available indefinitely. We may restrict or terminate service in any region at any time if we determine that continued operation would violate local law or regulatory guidance. We will make reasonable efforts to notify affected account holders, but we assume no liability for service disruptions resulting from legal or regulatory changes.
- Jurisdiction
- The legal territory in which you are located. You are responsible for verifying that dingdong access is lawful in your jurisdiction.
- User responsibility
- You alone determine whether using dingdong complies with your local laws. We provide no legal advice.
- Account suspension
- We reserve the right to suspend or close any dingdong account if we suspect violation of this legal notice.
- Regulatory change
- If local law changes or prohibits our service, we may restrict or terminate dingdong access in that region.
Data protection and privacy on dingdong
Our handling of your personal data on dingdong is governed by our separate privacy policyWe encrypt your data in transit and at rest, and we maintain strict access controls. Your data is processed only for account management, payment processing, identity verification, and legal compliance. We do not sell your personal information to third parties for marketing purposes.
Different jurisdictions have different data-protection laws. Our dingdong servers and data centres may be located outside your jurisdiction. By using our platform, you consent to the processing and storage of your personal data according to our privacy practices, which comply with applicable law where we operate. If your jurisdiction has specific data-protection requirements that conflict with our practices, you may not be able to use dingdong.
We at dingdong process your data securely and transparently. Your privacy rights are outlined in our separate privacy policy.
Compliance and legal dispute resolution
Our dingdong platform complies with applicable regulations in jurisdictions where we operate. However, we do not represent that our service complies with all local laws everywhere it is accessed. We undertake to comply with lawful requests from regulatory authorities in supported jurisdictions, including requests for account information or transaction records.
If a legal dispute arises between you and dingdong, you agree to attempt resolution through our formal dispute process first. We handle disputes in English and Indonesian. If dispute resolution fails, disputes are subject to the laws of the jurisdiction where dingdong operates, and neither party shall initiate legal proceedings without first exhausting our internal process. You waive any right to participate in a class action against dingdong.
We reserve the right to modify this legal notice at any time. Material changes will be communicated to active account holders via email or in-app notification. Continued use of dingdong constitutes acceptance of updated terms.
Limitation of liability and indemnification
We at dingdong provide our platform on an "as is" basis. We do not warrant that our service will be uninterrupted, error-free, or secure. We assume no liability for damages arising from your use or inability to use dingdong, including loss of funds, data loss, or business interruption. Your sole remedy for dissatisfaction is account closure and withdrawal of available funds.
You agree to indemnify dingdong against any claims, damages, or costs arising from your violation of this legal notice, our terms of use, or applicable law. You assume full responsibility for your access to dingdong and compliance with your local jurisdiction's regulations.
Contact for legal inquiries
If you have questions about our legal status, compliance practices, or jurisdiction-specific concerns, contact our support team via in-app chat, email, or our contact form on the website. We respond to legal inquiries within two business days. For urgent regulatory inquiries from authorities, contact us through official channels identified in our legal documentation.
This legal notice is one of several documents governing your use of dingdong. Please also review our terms of use and privacy policyIf any provision of this legal notice conflicts with local law in your jurisdiction, that provision is severable, and the remainder of this notice continues in effect.